Returns & Exchanges
We want you to love your Rylee + Cru purchase, which is why we offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, or generate a QR code for a printerless drop-off experience.
Package Your Items
Securely pack your items in their original packaging if possible, ensuring all tags are intact and the shipment is sealed.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing